FAQ

Frequently asked questions

Frequently Asked Questions

Are oysters shucked (Opened)?


There are now options available for both shucked and unshucked for the different series of oysters.




How to serve them?


All signature series shucked oysters are ready to serve upon delivery. They come in thermal packaging with ice gel pack to ensure that oysters are kept fresh and cold during delivery. Once they arrived, clients are advised to consume oysters as soon as possible, not exceeding 3 hours from delivery. If they are not consumed immediately, oysters should be kept in chiller compartment. Clients are highly encouraged to plate oysters on ice (Not provided) to serve over a prolonged period. Oysters need not be plated on ice only if they are to be consumed immediately from unboxing while they remained chilled.




Delivery and fees?


Yes, We rely on express delivery courier service to deliver oysters as soon as they are shucked. Delivery fee for pre-orders (Minimum 1 day in advance) starts from $9. Same day delivery is higher starting from $13.50. Rates will vary from time to time, any variations are determined by supply and demand of drivers by third party platforms There is self-collection option available at no cost.